If you are not satisfied with your purchase, your item may be returned within 15 calendar days. You will be responsible for the original shipping costs unless the return is a result of our error. Original shipping costs will be refunded when the shipment is our error (wrong item shipped, shipping damage). The returned product must be in new condition. All products must be returned with its original box and packing materials provided by the manufacturer. For orders that shipped free, the original shipping & handling charge will be calculated at twenty percent of the return item value. That amount will be deducted from your total credit. You will be responsible for return shipping costs unless otherwise agreed upon. A return authorization number is mandatory prior to return. We recommend tracking and insuring all returns. If the product is damaged in shipment, we will ship you another.
To attain a Return Authorizing Number, please email us at: shop@ScubaDiverGirls.com
Credit will be issued after our returns department receives and processes the return. Please allow at least 5 business days from the date the return is received for credit to be issued.
Steps for Returning Product
Step 1: A “Return Authorization Number” is mandatory prior to returning products. The return package must be shipped to the attention of the “Return Authorization Number” we provide to you. To attain a “Return Authorizing Number”, please email us at shop@ScubaDiverGirls.com
Step 2: Returned products with its original box and packing materials to:
Scuba Diver Girls
Attention: “Return Authorization Number” you obtained in Step 1
864 Grand Avenue #472
San Diego, CA 92109
Phone: (858) 926-5555
Step 3: We recommend tracking and insuring all return packages.
Step 4: Please allow at least 5 business days from the date the return is received for credit to be issued.